Our Training
The Komplex in-house Training Academy is an industry-leading centre where all of our staff receive the very highest standard of training. Our courses are CPD accredited and include a mandatory in-person course which covers the essentials of medication, moving people safely, and life saving and first aid skills.
In addition, client-specific and PRICE training is provided for every team member, to ensure they are fully competent in all skills needed to carry out that person’s care plan in the safest and most effective way.
PRICE Training
An important part of our training ensures every staff member can effectively de-escalate situations. In PRICE training, we teach positive behaviour support, human rights, and person-centred care. Trainers focus on understanding client needs to implement effective de-escalation strategies. Teams must also recognise trauma types and responses to provide compassionate care in a safe environment, promoting choice, trust, collaboration, and empowerment.
